Car Hire Company Reviews (Part V)
Hello Car Hire Seekers!!!
Today I am going to do some reviews about individual car hire suppliers. A word of caution before you continue reading is that your results can vary greatly from the reports I will give. These reviews I am about to make are very general about huge companies. All together, these companies operate over 10,000 car hire pick up locations. There is no way all of them will have the same customer service, car quality and policies. I strongly recommend looking into the specific company you will use before accepting a car hire reservation. If you need a car hire in Bristol, you need to research Europcar Bristol, for example, and not just Europcar in general. I hope this can be a small guide, but it is important to do some really in-depth examinations of your specific company to avoid trouble in the future. So, here we go, let?s start on our car hire company review journey!!!
Europcar Review
Main Website : www.europcar.com
Year Started : 1949
Parent Company : Eurazeo
Subsidiary Companies : National Car Rental and Alamo Rent A Car (European Operations)
Type of Service : Supplier
Overall Ranking 7 / 10
Company Overview ? Europcar is headquartered in Paris, France and is one of the biggest suppliers of car hire in Europe. They have a fleet list of more than 200,000 automobiles in almost 3000 location all over the world. The brand is very well known and is used by millions of people every year.
Pros ? Most of the people that made a Europcar review said that the prices were cheap and the cars were in good condition. Many people even reported receiving a brand new car. That is a good sign for Europcar. Low prices and nice cars are a great combination for customers. The only problem is that something might not add up. Cheap prices and great cars means that have to make up the money somewhere.
Cons ? The most common response is that the customer service was bad. Another complaint in the Europcar reviews is that people had a lot of hidden fees they needed to pay for. One person that did a Europcar review for a city in the UK said, ?They may well be one of the cheapest providers, with a large network of vehicles, but our experience is that their service is at best poor, and at worst dishonest.? It is very important that you inspect the car before you drive it and make sure you will not be charged for damages you don?t cause. Also, you need to carefully read the contract before you sign. I have used Europcar many times and I have had very few problems.
Budget Rent a Car Review
Main Website : www.budget.com
Year Started : 1958
Parent Company : Avis Budget Group
Subsidiary Companies : Avis Rent a Car
Type of Service : Supplier
Overall Ranking = 5 / 10
Company Overview ? Budget Rent a Car is an American company that has locations all over the world. They employ more than 26,000 people at almost 2000 pick up locations. They are owned by the Avis Budget Group, however they keep a separate identity from Avis.
Pros ? It was hard to find any people that wrote a positive Budget Rent a Car review. However, many people said they were satisfied with the initial price. Many later reported being charged extra, but the initial price was very cheap. It is possible to only pay the initial price if you know what you are doing. Therefore, you need to make sure you know what you are signing for and you need to confirm the final price before you sign. It might even be a good idea to ask for a post rental inspection of the vehicle so you can understand what their extra charges could be for.
Cons ? Every negative Budget Rent a Car review was due to poor customer service. Not only were people treated poorly when they were picking up the car hire, but they were also treated poorly post-rental. The most common Budget review complaint was the extra fees. It seems like a lot of Budget places are charging for unfair things. Again, I have to say that a lot of these problems can be easily avoided with a post rental inspection. Do not just drop off the keys and run away. You need to get a document from the rental company saying that the car is returned in good condition and that you will not be charged extra. There is no way they will be able to argue against their own documentation.
National Car Rental Review
Main Website : www.nationalcar.com
Year Founded : 1947
Parent Company : Enterprise Holdings Inc.
Subsidiary Companies : Enterprise Rent A Car, Alamo Rent a Car
Type of Service : Supplier
Overall Ranking = 9 / 10
Company Overview ? National Car Rental has more than 2000 pick up locations all over the world. They also have one of the best repeat user programs called the Emerald Club. This always the members to book car hire online and then go directly to the car without bothering with the pick up desk. However, this is only available in locations for some of the United States chapters.
Pros ? Most of the National Car Rental reviews said that the prices were good, the cars were nice and the customer service was tolerable. Relatively, this is by far the best customer service rankings of all three companies in this review. On one car hire review website, almost 40% of people actually recommend using the company. If we put that into real terms, it is more like 95% of people would recommend National. What I mean by real terms is this?Almost everyone that has a positive experience does not write a review because they got what they were expecting. Usually, people only write poor reviews. With such a high percentage of satisfied National Car Rental reviews, I can determine that they are an overall good company.
Cons ? The most common negative response was that the prices were too expensive. Actually, that good be viewed as a good thing. If the prices are high and there were not many reports of hidden extra charges, that means the final price is actually cheaper in many cases. Of course, there are always a few reports of horrible customer service, but I think you know this is the case with every company. I really wanted to give them 10 out of 10, but I cannot do it. However, I can absolutely recommend using National Car Rental for your next holiday, especially in the United States.
Happy Traveling!

Tags: bristol, budget-rent, customer, enterprise, europcar, initial, money, people, prices, united, united-states
Filed under: Best Car Rentals, Car Hire Advices and Reviews, Car Rental Coupons, Car Rental Discounts, Cheap Car Rentals, General



Leave a Reply