It is that time again to do some reviews about internet car hire companies. This post will focus on Holiday Autos, Any Car Hire and Nova Car Hire. It is my goal to write reviews for a lot of companies so you can have a good idea about what you can expect the next time you need a car hire. After I have done a big review, I will put all of the data into an easy-to-read post. But for now, let?s dive into some car hire reviews.

Holiday Autos Review

Main Website : www.holidayautos.com
Year Started : 2005
Parent Company : Sabre Holdings Corporation
Subsidiary Companies : www.holidayautos.co.uk, www.lastminute.com, www.travelocity.com

Overall Ranking = 4 / 10

Company Overview ? Holiday Autos is part of a really large travel website group. With the main parent company office in Texas, the rest of the subsidiary companies operate all over the world. Holidayautos.com is a brokerage website that offers really competitive prices.

Pros ? Most of the Holiday Autos reviews said the cars were inexpensive. Unfortunately, that was about the only positive trend. Of course there were a few people that enjoyed their entire experience, but they were by far the minority.

Cons ? The most common response that people gave in their Holiday Autos review is that the cars were in poor working condition. It sounds like the cheap prices reflect the quality of the cars. Not all of their cars are old and run down however, some people reported that they had a nice car for their trip. I think that one person said it best, ?have rented before with holiday autos, and sometimes had good experience, sometimes bad. Renting with them is a lottery, and one which I won’t play again.? This Holiday Auto review basically says that the odds of a good car are less than 50%. I would only recommend using Holiday Autos if you want a cheap price and subsequently?A CHEAP CAR.

Any car hire review

anycarhire.com

Main Website : www.anycarhire.com
Year Started : 2005
Parent Company : Any Car Hire
Subsidiary Companies : unknown

Overall Ranking = 5 / 10

Company Overview ? It was difficult to find information about Any Car Hire so I went to their website to get a feel for the usability. It is fairly simple to search for available cars and they put the name of the supplying company next to the price. The only problem is that they only have a few suppliers.

Pros ? Competitive prices and the website is easy to use.

Cons ? Not many partners and they do not have pictures for a lot of the cars. It is hard to give this company a ranking so I put 5 out of 10. They are worth a try, but I am not sure how it will work out.

Nova Car Hire Review

Main Website : www.novacarhire.com
Year Founded : 2005
Parent Company : Nova Car Hire
Subsidiary Companies : www.placestostay.com, www.goireland.com

Overall Ranking = 8 / 10

Company Overview ? Nova is a car hire broker that offers cars all over the world. One of their main markets is in Ireland because that is where I saw the most Nova Car Hire reviews for. They even operate another website goireland.com. They seem to be a strong company in the UK and the USA.

Pros ? Good prices and a nice website. Nova Car Hire does everything you would expect from a high quality internet car hire brokerage firm. They deliver what they promise and they do it for a low price. I can definitely recommend using this website, especially if you will be traveling in the USA or the UK.

Cons ? The only bad quotes in the Nova Car Hire reviews were in regards to the independent car hire companies they work with. If I had 5 cents every time I had to say what I am about to say?I would have about 5 dollars. Nova Car Hire is not to blame if you have a problem with the independent car hire company. Ok, maybe Nova is responsible for about 1% of the blame. But, we cannot honestly expect Nova to have control over the actions of all of their partners. It is ludicrous, ridiculous, down right impossible. Here is how one person reviewed Nova Car Hire, ?No stars. I have a complaint currently with Nova hire. Upon arrival at Pisa airport I had to deal with Auto Europa. On the last day of hire there was a problem with the vehicle. Cut a long story short I am now in dispute with Nova trying to reclaim taxi fares. They are trying to claim they are only a broker and wont take any responsibility for the company they use.? Well I say good for Nova.

Happy Traveling!

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This is another car hire company review list. I will be doing a lot of these because I want to get some discussions going about the car hire companies out there. If you read the last post, you will know that I did a comparison of the most commonly used broker companies. At the end of the story, I warned everyone that it is more important to read reviews about the individual car hire companies than the larger brokerage firms. It is because you will not be renting directly from the broker, but from the individual car hire company. Here are some brief overviews about a few well-known car hire suppliers.

Enterprise Rent-A-Car Review

Main Website : www.enterprise.com
Year Started : 1957
Parent Company : Enterprise Holdings
Subsidiary Companies : National Car Rental, Alamo Rent A Car

Overall Ranking = 5 / 10

Company Overview ? Enterprise Rent-A-Car is headquartered just outside St. Louis in Clayton, Missouri, USA. They have almost 7000 locations around the world but mostly in the United States. Although the company will rent cars to anyone that wants, they main target market are people that are involved in accidents that need replacement cars.

Pros ? The most common positive report about Enterprise is that they are punctual. Almost every person that made a Enterprise review either said they were on time or did not mention this aspect at all. That leads me to believe they are a timely company. Another positive response is that Enterprise will pick you up. This is a lot better than going to the rental desks, especially if you need a replacement car for a few days. And although there were mixed reviews for customer service, one repeat customer had this to say in an Enterprise Rent-A-Car review, ?From the time they pick me up to the time they drop me off at home, all the employees are extremely friendly. ?

Cons ? Most of the complaints I found we in regards to insurance problems. Many of the customers felt they were treated unfairly after being in an accident with the car. Furthermore, the customers found it extremely difficult to get a straight answer from the company. One user was duped into taking the extra insurance from Enterprise and then was forced to pay from his personal insurance when there was an accident. He said, ?I purchased the supplemental insurance at $14.99 per day, but Enterprise opted to go through my primary insurance to pay for the damages to the rental rather than using the supplemental insurance I had purchased.? That is why you need to be careful and make sure you do not buy the additional insurance if you are already covered by your plan. But, do not bank on the Enterprise staff telling you about this. It is their job to push the insurance, it is your job to know your own insurance policy.

Avis Rent a Car Review

Main Website : www.avis.com
Year Started : 1946
Parent Company : Avis Budget Group
Subsidiary Companies : Budget Rent a Car

Overall Ranking = 6 / 10

Company Overview ? The company has roughly 5000 locations all around the world. In Europe, the company is referred to as Avis Europe plc. The USA headquarters is in Parsippany-Troy Hills, New Jersey, USA and the Europe chapter is headquartered in the United Kingdom. The website for Europe is www.avis-europe.com.

Pros ? The Avis reviews were all over the board. One of the best things about Avis is that they regularly change their fleet of cars so that they are relatively new and always in good working condition. Unlike some of the other companies, I did not read one Avis review that stated the car broke down. One customer claims that, ?Avis don’t like to take the mileage on their cars much over 13,000 (miles),? that is around 21,000 km. If you are looking for a top quality car, Avis is your best choice.

Cons ? About 99% of the complaints were of poor customer service. Most people felt as though they were treated very unfairly and not respectfully. Another common negative response is that no one seemingly had any authority to solve the customer problems. Even though some of the Avis employees acknowledged that the customers were incorrectly charged, they said they could not fix the problem. Here is a quote from an Avis review, ?Customer service was awful. Everybody admitted that I had a problem, nobody was willing/able to help.? If you only care about the quality of the car, go with Avis. If you care about customer service, find a different company. Avis gets 6 out of 10 because their cars are in top working condition, not because of customer service.

Hertz Rent a Car

Main Website : www.hertz.com
Year Founded : 1918
Parent Company : Hertz Global Holdings, Inc.
Subsidiary Companies : Advantage Rent-a-Car

Overall Ranking = 8 / 10

Company Overview ? The Hertz Corporation was founded in 1918 and has its headquarters in Park Ridge, New Jersey, USA. They are a publicly held company with the New York Stock Exchange symbol of HTZ. They have worldwide rental offices in over 7,500 locations. They claim to be the largest car rental company in all the world.

Pros ? Many of the people said they enjoyed the quality of the cars they were given and also liked that they had options to take a different car upon arrival. This is a really nice response compared to the other companies where a lot of people said they did not receive the car they were promised. Many people that made a Hertz review also said they liked the convenience of the pick up locations. Hertz also got some good remarks about the value for the car received. One person that made a Hertz review said, ?they offered the best price for weekend rentals & are in the most convenient location for pick-up. The vehicles have all been rather new and in good condition (the oldest of them a 2008 ford fiesta).? Of the three companies in today?s post, Hertz has the best remarks by far.

Cons ? It wouldn?t be a car hire company review post if there were no disadvantages to Hertz. But seriously, the only real problems I found was people complaining about foolish mistakes they made themselves. Of course there is the ever present lack of customer service comment, but here is what one customer review said that I found rather amusing. It goes like this, ?I was asked did I not want full insurance? I said I only want the usual basic Theft & CDW cover. Lady processed document & I signed. What I did not notice in my hurry that I was now signing for a 4 day car hire deal at ?221.90! – I became aware of this when I got my CC bill.? Apparently, this person decided to just sign the agreement without even taking a look at the bottom line. I am quite aware that many of the companies are trying to rip people off, but this can often be easily avoided by READING WHAT YOU ARE SIGNING. I do not really have an sympathy for someone that signed for a certain price, then is upset with that price. The bottom line is that you should always read what you are signing for, and if nothing else, make sure you read the price. Some people that complain should be writing negative reviews about their common sense, not about the car hire company.

Conclusion
It seems there are not too many companies out there that are providing high quality customer service. The best way to combat this is to be as friendly as possible. Maybe it will rub off on the employee. Furthermore, you need to take these reviews with a grain of salt. What I mean by that is many of the reviews are for a specific location and do not necessarily reflect the company as a whole. Just because there is a bad review at Heathrow Airport, does not mean the service will be bad at Gatwick.

Furthermore, it is up to you (the customer) to know what you are getting yourself into. I cannot stress this enough so I will write it in bold? DO NOT SIGN THE CONTRACT UNLESS YOU READ THE CONTRACT!!! Save yourself a lot of trouble and headaches later by knowing what is going on at the moment of the rental. It will greatly improve your chances of having a positive experience.

Happy Traveling!

There are tons of options on the internet when you are looking for the perfect places to book a car hire. There are many things that you need to consider: price, quality, customer service, location and value. I have been doing some research about the top internet car hire companies and compiled a large list to review some of the websites out there. Your feedback is always welcome, so if you have used one of these websites in the past, please give your own account. I am always open to hear what people have to say. Leave a response if you agree or disagree with my comments. Let?s give everyone out there a good idea for what they can expect from these internet car hire companies.

CarRentals Review

Main Website : www.carrrentals.co.uk
Year Started : 2008
Parent Company : ASAP Ventures Ltd.
Other Websites : www.carrentals.com, www.car-hire-insurance.co.uk

Overall Ranking = 8.5 / 10

I found many reviews about this company out in the internet land. It seems that there are loads of people who want to give their opinion on a CarRentals.co.uk. Due to all of the positive responses, it is no wonder why this is one of the best companies out there to find great deal on car hire?they have a lot of customers because of their unique system and low prices.

Pros ? Almost everything I read about ?CarRentals? said something about how easy the website is to use and how low the prices are. They are oftentimes have the lowest price available on the internet and that really helps them get a lot of customers. They have a different system than most other internet car hire companies because they compare a lot of different websites to find the lowest price. They are basically the middle man for the middle men. What I mean by that is they search all of the car hire brokerage companies to get you the lowest prices. Many ?CarRentals? reviews also said that it was really easy to use their website because the information is very straight forward. You should definitely check them out if you need to book a car hire.

Cons ? Basically the only bad ?CarRentals? review I could find was in regards to their customer service. One person said, ?CarRentals was basically nonresponsive when it came to a post-rental problem.? Here is the reason: this company only links the customer with another company. They do not handle the car hire directly. They simply point people to a company with the lowest rates. That means people that complain about the poor customer service are not even complaining the the right place. It is basically like asking a friend for a restaurant recommendation then going to the eatery and getting some cold food and rather than complaining to the restaurant, they go back to the friend and ask them to fix the problem. You will not have any problems with CarRentals.co.uk if you only use the website for its purpose.

Travel Supermarket Review

Main Website : www.travelsupermarket.com
Year Started : 2008
Parent Company : Moneysupermarket Financial Group
Other Websites : www.moneysupermarket.com

Overall Ranking = 7 / 10

Generally, ?TravelSupermarket? received fairly good reviews. The only real complaint people had is that they prices were not as low as they hoped. It seems like some other websites can offer better deals. You can always tell how good or bad a company is by the number of reviews out there. Not many people leave positive feedback, because they are already satisfied. It is only the people that are upset that will post a bad review. Needless to say, it was hard to find a TravelSupermarkt.co.uk review, which means they are probably going a good job.

Pros ? The website is very easy to use. That is what almost all of the people that posted a ?Travelsupermarket? review had to say. So, I checked it for myself and I have to agree. They put the names of the company very big so you will easily see where the car is coming from and the prices were generally good. It is similar to CarRentals.co.uk too because it redirects you to the website you choose.

Cons ? This website is more for cheap airline tickets than car hire. It seems like they put more work into the airfare section than the car hire. Sometimes the prices are not consistent when you are redirected to the new site. This is one of the biggest problems with a website like this. I can appreciate that it is difficult to integrate all of the work that is need to keep prices consistent, but if they have too much to handle, maybe they should scale back a little. Also, many people were not happy with the value of the car hire related to the amount of money they had to spend.

easyCar Review

Main Website : www.easycar.com
Year Started : 2000
Parent Company : easyGroup
Other Websites : www.easy.com (There are many other ?easyGroup? websites at this page)

Overall Ranking 6.5 / 10

Many of the ?easyCar? reviews I read are pretty negative. However, most of the people are upset with the independent car hire companies and not easyCar.com. This is an interesting conundrum?You have to be careful what company you are renting the car from. It is unfair that the easyCar reviews are so bad, even though it is not entirely their fault.

Pros ? One of the most commonly stated positives for ?easyCar? is that they have low prices. Interestingly, you can find ?easyCar? on both of the previously reviewed websites. That means you can use carrentals.co.uk or travelsupermarket.co.uk and you will end up going through easyCar.com.

Cons ? It seems like ?easyCar? is not very careful with the partners they select. There also have some very confusing fuel policies. Here is what one of the easyCar.com users had to say, ?Awful experience with Easy Car Rental. They transferred us to Targarent in Pisa, waited ages at airport for awful service, then got a beat up well used Alfa. Even worst when we returned the car. Charged us nearly ?100 for 25ltrs of fuel.? But, as you can see, many of the negative ?easyCar? reviews were because the independent car hire company supplied a raw deal. This person was more upset with ?Targarent? than ?easyCar.?

Conclusion

We need to look at these reviews objectively. Let?s say you go to CarRentals.co.uk and you find the best deal comes from ?easyCar.? So, you go to the ?easyCar? website and the ends up being supplied by ?Avis.? Then you have a bad experience with the car. Who is to blame? I would say it is more the fault of ?Avis? than ?easyRent? or ?CarRentals.? Therefore, it is a good idea to find out the source of the car hire and then read a review about that individual company before deciding if that is the best place to get the car from.