Carrentals.co.uk issued a news release yesterday advising that Travellers renting cars are being advised to report any ‘wear and tear’ issues they experience with a car, including concerns such as brake and clutch performance, to the supplier to help avoid unfair excess charges on their return. The advice comes from leading comparison site Carrentals.co.uk , which has been told of a number of cases where customers were charged for issues such as a damaged clutch, which would have been built up over time. Gareth Robinson, Managing Director of Carrentals.co.uk , says: “Most people will check over their rental car before driving off, but sometimes there can be problems that can’t be found until the car is actually being driven.

Tags: being-the-most, cars, destination, europe, gareth-robinson, holiday, holiday-autos, rental, rental car, spain, supplier, sure-it-covers, the-supplier, time
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From the carrentals.co.uk Forum Wednesday June 2nd 2010 Many of our customers are finding that although they have booked a Collision Damage Excess Waiver policy through us (which is a full car hire excess insurance policy provided by Questor Insurance ), on collection of their hire car, suppliers are offering them alternative excess insurance products leaving customers unsure of what they are covered for and worrying that they will not be covered if they do not purchase the supplier?s policy. All car hire suppliers offer excess insurance at pickup, but it is the customer?s right to refuse this

Tags: collision, collision-damage, customer, excess, excess-waiver, policy, questor, questor-insurance, such-as-questor, supplier, the-supplier
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