When must a car rental be returned after the car is repaired?

car rental

My policy allows up to $30.00 per day to a maximum of 30 days while my car is being repaired. When the car becomes drivable, then I return the rental vehicle and retrieve my car. The rental can not be kept for longer than it takes the car to be repaired and drivable. So I am curious from anyone?s experience, what is the reasonable time to return the rental vehicle and then retrieve the repaired car? I ask because I was notified that my car was ready at 3:30PM, and I returned my rental at 7:30 the very next morning. I could not pick up car by 5PM because I was working in different town. I have tried to contact my insurance company but they will not say 24 hours or eight or whatever. I am now being charged from the rental car company for that next day. I assume the charge is being placed because the insurance company thinks I could retrieve my repaired car by 5PM. Anyone have ideas or experience?





One Response to “When must a car rental be returned after the car is repaired?”

  1. I would fight the Rental Company. You got it back at 7:30am and by no means is that considered a whole days rental. If I remember correctly, Enterprise(For Example) does it from the hour you pick it up. So if you get it at 2pm and return it at 3pm the next day, you get an additional charge, but I don’t think it was an entire day.

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